Privacy Policy

We collect personal information from our customers in the regular course of doing business. Here is exactly how we’re protecting the information you entrust to us.

What personal information do we collect?

We may collect the following information about you and your business:

  • Name
  • Phone Number
  • Email Address
  • Payment card number and expiry date

When you visit our website, we also collect:

  • information about your computer, including your IP address, the type of operating system and browser you use, and your computer’s location
  • what pages you visit on our site and what links you click on
  • what other sites you’ve visited recently

How do we use this information?

The main reasons we collect personal information from you are:

  • Credit verification to complete a sale/transaction
  • Customer relationship management
  • Customer service
  • Marketing

If it’s a necessary part of any of these transactions, we may disclose your information to another company. For example, when you apply for credit, we pass on your personal information to a credit reporting agency so we can complete a credit check. We also pass on your name and address to a courier company to complete a delivery.

Use of Personal Information for Secondary Reasons

We also may use your personal information for other, secondary reasons, including:

Credit verification

  • Name
  • Phone Number
  • Email Address

To complete a sale/transaction

  • Name
  • Phone Number
  • Email Address
  • Payment card number and expiry date

Customer relationship management

  • Name
  • Phone Number
  • Email Address

Customer service

  • Name
  • Phone Number
  • Email Address

Marketing

  • Name
  • Phone Number
  • Email Address

Sharing of Personal Information with Third Parties

We do not share your personal information with any third parties.

Basetwo Media is a video production company with offices in Vancouver and Toronto that helps organizations across Canada to communicate and educate with video.